Recent Why SERVPRO Posts

Professionally Trained Cleaning & Restoration Specialists

4/13/2021 (Permalink)

Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s Corporate Training Facility to regular IICRC industry certifications, rest assured our staff is equipped with the knowledge to restore your property. Our training program includes the following:

  • IICRC Training
  • Employee Certification Training
  • Initial Franchise Training
  • e-Learnings
  • Continuing Education Classes

IICRC Training and Certification

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

E-Learnings

All of our staff has access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

At SERVPRO of Chillicothe/Cameron/Richmond we go over an beyond to train those who want to advance so that we are the experts in the industry.

Leading restoration technology and techniques

4/13/2021 (Permalink)

The past few decades have seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO of Chillicothe/Cameron/Richmond Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

SERVPRO of Chillicothe/Cameron/Richmond has the knowledge and training to help get the job done correctly. Reach out with any questions at 660- 240-5105. We are always here to help!

Product Spotlight

4/5/2021 (Permalink)

Why take the risk? Call a SERVPRO® of Chillicothe/Cameron/Richmond franchise professional. Working to make it “Like it never even happened.” SERVPROXIDE™is an EPA registered, stabilized chlorine dioxide-based disinfectant and sanitizer. It carries the EPA’s lowest toxicity rating, requires no PPE for general purpose use, and is safe to use everyday. It is designed to kill harmful bacteria, viruses and mold on hard surfaces and is an effective sanitizer for soft surfaces. Based on CDC cleaning guidelines, SERVPRO® of Chillicothe/Cameron/Richmond recommends cleaning with SERVPROXIDE™ on high touch surfaces like computers, registers, tables and counters, doorknobs, light switches, bathroom fixtures, and toilets on a daily basis. Ask your local SERVPRO® of Chillicothe/Cameron/Richmond franchise professional today about SERVPROXIDE™ and how it can help keep you, your employees, and your customers safe from deadly viruses. Contact 660.240.5105 with any questions or for additional information today.

Prepare for a loss with your pets in mind

4/5/2021 (Permalink)

Pets are just as important as any family member to most people, so why would you not make them a part of your preparedness planning? There are several things you can do to make sure they stay safe during an emergency. Pet Emergency Kit Ready.gov/animals lists the below items as essential to building your Pet Emergency Kit. Food: At least a three day supply in an airtight, waterproof container. Water: At least three days of water specifically for your pets. Medicines and medical records. Important documents. Registration information, adoption papers and vaccination documents. Talk to your veterinarian about microchipping and enrolling your pet in a recovery database. First aid kit: Cotton bandage rolls, bandage tape and scissors; antibiotic ointment; flea and tick prevention; latex gloves, isopropyl alcohol and saline solution. Including a pet first aid reference book is a good idea too. Collar or harness with ID tag, rabies tag and a leash. Crate or pet carrier. Have a sturdy, safe crate or carrier in case you need to evacuate. The carrier should be large enough for your pet to stand, turn around and lie down.  Pet litter and litter box if appropriate: newspapers, paper towels, plastic trash bags and household supplies. A picture of you and your pet together. If you become separated, a picture of you and your pet together will help you document ownership and allow others to assist you. Add species, breed, age, sex, color and distinguishing characteristics. Familiar items. Familiar items, such as treats, toys and bedding can help reduce stress for your pet. Evacuations While practicing fire escape or evacuation plans, be sure to include pets. If an evacuation happens, don’t leave pets behind as they can be lost or injured. Identification Microchipping pets is a great way to locate them. Most veterinary clinics and shelters have scanners that will read the microchip information to help find a pet’s owners. Be sure to take four-legged friends into consideration when planning for emergencies. Visit ready.gov/ animals for further tips and safety precautions to think about. If you have further questions feel free to reach out to SERVPRO of Chillicothe/Cameron/Richmond at 660.240.5105.

Water and Fire Loss does not discriminate

4/5/2021 (Permalink)

When fire or water damage puts the things that matter most on the line, you need the very best help on the line as well. That’s why knowing the easiest ways to contact SERVPRO® of Chillicothe/Cameron/Richmond is so important. Just go to SERVPROchillicothecameronrichmond.com on your mobile phone or call 1-660-240-5105 to get the team that’s faster to any size disaster. We are a leader in giving control back to homeowners, property managers, and even entire communities after the ravaging effects of water or fire. So whether you are responsible for 1,000 square feet or 100,000 – be ready for the worst with the very best: Your trusted, local SERVPRO® of Chillicothe/Cameron/Richmond franchise professionals. We are always here to help!

National Volunteer Month

3/31/2021 (Permalink)

National Volunteer Week is April 18-24, 2021. The theme is: The Value of One, The Power of Many, which reflects on the awe-inspiring acts of kindness by millions of individuals and the magic that happens when we work together towards a common purpose. This past year, we have seen people supporting family, friends, neighbors, and strangers, people standing up for their beliefs, and people sharing insights on how to create a more just and equitable society. "We recognize the value of the caring and compassion that each one has shown another, and we recognize the power of people, organizations, and sectors working together," according to The International Year of Volunteers. The 2021 theme beautifully reflects the individual and collective efforts we have seen during the pandemic, and it sets the tone for re-imagining the next 20 years as the value of one act and the power of many enables us to thrive together. 

Let it snow and know that we have you covered...

12/3/2020 (Permalink)

Image of Santa on sleigh As the weather outside gets frightful, call SERVPRO.

As the weather outside gets frightful and your cozy homes become warm and delightful, the holiday season’s aglow, let it snow, let it snow, let it snow! While it is generally unlikely for certain states to encounter snow, Missouri is not one of those states. It is important to know how to be weather aware and prepared when winter weather strikes your home, business, or while you’re traveling. Winter weather can bring about more issues than just slippery roads and a sidewalk to shovel. If you live where temperatures sink below freezing, you are also at risk for frozen pipes and ice dams, which can create a major disaster at your home or property. SERVPRO of Chillicothe/Cameron/Richmond is dedicated to helping you keep the holidays merry and bright, as well as keeping your property safe. But what happens if disaster does strike during the most wonderful time of year? That’s easy—call your local SERVPRO® of Chillicothe/Cameron/Richmond professionals, even if it is the night before Christmas. SERVPRO® is available when you need us 24 hours a day, seven days a week, 365 days of the year, ready when you need help the most. For more information in your home or business contact 660-240-5105.

Certified: SERVPRO Cleaned

5/26/2020 (Permalink)

Certified: SERVPRO Cleaned is a defensive cleaning program that goes beyond janitorial or carpet cleaning. This is proactive viral pathogen cleaning that helps ensure the cleanliness of the restaurants, businesses and public spaces in the communities we all call home. With over 50 years of expertise, SERVPRO professionals are trained and experienced in bio-hazard decontamination and chemical spills - always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.

Are you interested in a quote for our Commercial Services, or are you a Consumer who wants to learn more about the program? Please contact your local SERVPRO professionals at SERVPRO of Chillicothe/Cameron/Richmond today 660-240-5105 for more information on how we can help!

Sanitizing vs. Disinfecting

4/6/2020 (Permalink)

As defined under the IDENTIFICATION OF ESSENTIAL CRITICAL INFRASTRUCTURE WORKERS DURING COVID-19 RESPONSE SERVPRO of Chillicothe/Cameron/Richmond is equippedtrained and ready to help you with your cleanup needs. 

We want you to know that you are not alone and We Are All in This Together!  

SERVPRO of Chillicothe/Cameron/Richmond CAN preform:

  1. Proactive Cleaning:  fogging and wiping down common touch areas
  2. Suspected or confirmed cases:  fogging and detail clean

Sanitizing versus Disinfecting

Sanitizing – Clean low-risk surfaces, such as floors, windows, etc., where the likelihood of pathogen transfer from the surface is low. Sanitizing should only be applied to food contact surfaces, which is required as part of the food code. Disinfection is appropriate for frequently touched surfaces and surfaces likely to harbor pathogens. Since sanitizing does not make anti-viral claims, sanitizing offers no confidence of killing the flu or other viruses commonly found on surfaces. — Peter Teska, Americas portfolio lead for infection prevention, Diversey, Sturtevant, Wis. Sanitizing is better than cleaning alone but the reduction of pathogen populations on environmental surfaces is exponentially better when you disinfect.

Disinfecting – Disinfecting is for the big messes, particularly those involving bodily fluids, blood, and virus contamination. Disinfecting a surface will “kill” the microscopic organisms as claimed on the label of a particular product. This works by using chemicals to kill germs on surfaces. Disinfecting destroys or irreversibly inactivates infectious or other undesirable microbes. But not necessarily the spores of bacteria or fungi. The number of microbes killed during a disinfecting process will vary, depending on the specific chemical and how it is used. SERVPRO Industries, LLC has been dealing with biological hazards such as viruses, bacteria, and fungi for over 50 years.

Now is an opportune time to have SERVPRO of Chillicothe/Cameron/Richmond conduct Proactive Cleaning services while facilities are unoccupied. This scenario allows our production technicians to efficiently and effectively; build DE containment areas, gear up with appropriate PPE, and do what we do best – CLEAN & Disinfect!

Please Call 660-240-5105 to Book your Cleaning Appointment.

Cleanup and Biohazzard Experts

3/23/2020 (Permalink)

Biohazzard clean up includes PPE gear SERVPRO professionals wear protective gear to protect themselves as well as the customer.

We Are Cleanup and Biohazard Experts

Here to Help® and Ready to Respond

About Coronavirus:

The Centers for Disease Control and Prevention continues to respond to an outbreak of respiratory disease caused by a new coronavirus that was first detected in China and has now spread internationally. While the virus is termed coronavirus, the sickness that results after infection has been termed COVID-19.

COVID-19 has now been declared a pandemic, which is a global outbreak of a disease.  

Need Specialized Cleaning Services?
Call Us Today 1-660-240-5105

Symptoms

Illness from COVID-19 is wide ranging, from mild to severe symptoms and death. According to the CDC, symptom may appear two days to two weeks after exposure:

  • Fever
  • Cough
  • Shortness of breath

It is important to consult your medical provider if you develop any severe or concerning symptoms.

Expert Level Cleaning Services

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Need Specialized Cleaning Services?
Call Us Today 1-660-240-5105

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO is alway here to help

3/19/2020 (Permalink)

SERVPRO We are your 24 hour disaster recovery resource.

SERVPRO of Chillicothe/Cameron/Richmond provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in your home or business. We can respond immediately to your emergency and have the expertise to handle your restoration and cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 660-240-5105

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

Learn more about our commercial services:http://www.SERVPROchillicothecameronrichmond.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration
  • Commercial Mold Damage Remediation

An Ounce of Prevention

3/9/2020 (Permalink)

What You Should Know: 2019-nCoV, A New Coronavirus

With concerns rising among the US regarding the possible spread of 2019 Coronavirus, we thought we should take a few moments to discuss what the CDC has stated to the public.  Please read the following excerpt from the CDC website.

“Much is unknown about how 2019-nCoV, a new coronavirus, spreads. Current knowledge is largely based on what is known about similar coronaviruses. Coronaviruses are a large family of viruses that are common in many different species of animals, including camels, cattle, cats, and bats. Rarely, animal coronaviruses can infect people and then spread between people such as with MERSSARS, and now with 2019-nCoV.

Most often, spread from person-to-person happens among close contacts (about 6 feet). Person-to-person spread is thought to occur mainly via respiratory droplets produced when an infected person coughs or sneezes, similar to how influenza and other respiratory pathogens spread. These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs. It’s currently unclear if a person can get 2019-nCoV by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes.

Typically, with most respiratory viruses, people are thought to be most contagious when they are most symptomatic (the sickest).

It’s important to note that how easily a virus spreads person-to-person can vary. Some viruses are highly contagious (like measles), while other viruses are less so. There is much more to learn about the transmissibility, severity, and other features associated with 2019-nCoV and investigations are ongoing.”

It is clear from the statement above, the CDC has not verified how this particular strand is spread to the public. All possible cases/exposure are currently handled with extreme caution and a 14-day quarantine in order to minimize contamination. As the CDC continues to handle the progression of the 2019-nCoV, we as the public can help by practicing awareness and prevention techniques.

We at SERVPRO of Chillicothe/Cameron/Richmond care about what matters most in your life.  Remember:

“An ounce of prevention is worth a pound of cure.” – Benjamin Franklin

If you are exposed to the flu take precaution

3/9/2020 (Permalink)

The following post is and excerpt from the CDC

“If you are sick with 2019-nCoV follow the steps below to help prevent 2019-nCoV from spreading to people in your home and community.

Stay home except to get medical care

You should restrict activities outside your home, except for getting medical care. Do not go to work, school, or public areas. Do not use public transportation, ride-sharing, or taxis.

Separate yourself from other people in your home

As much as possible, you should stay in a specific room and away from other people in your home. Also, you should use a separate bathroom, if available.

Call ahead before visiting your doctor

If you have a medical appointment, call the healthcare provider and tell them that you have or may have 2019-nCoV infection. This will help the healthcare provider’s office take steps to keep other people from getting infected or exposed.

Wear a facemask

You should wear a facemask when you are around other people (e.g., sharing a room or vehicle) and before you enter a healthcare provider’s office. If you are not able to wear a facemask (for example, because it causes trouble breathing), then people who live with you should not stay in the same room with you, or they should wear a facemask if they enter your room.

Cover your coughs and sneezes

Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trash can and wash your hands with soap and water for at least 20 seconds. If soap and water are not available, immediately clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty.

Clean your hands

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, clean your hands with an alcohol-based hand sanitizer that contains at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Soap and water should be used preferentially if hands are visibly dirty. Avoid touching your eyes, nose, and mouth with unwashed hands.

Avoid sharing personal household items

You should not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home. After using these items, they should be washed thoroughly with soap and water.

Monitor your symptoms

Seek prompt medical attention if your illness is worsening (e.g., shortness of breath or difficulty breathing).Beforeseeking care, call your healthcare provider and tell them that you have, or are being evaluated for, 2019-nCoV infection. Put on a facemask before you enter the facility. These steps will help the healthcare provider’s office to keep other people from getting infected or exposed. Ask your healthcare provider to call the local or state health department. Persons who are placed under active monitoring or facilitated self-monitoring should follow instructions provided by their local health department or occupational health professionals, as appropriate.

Discontinuing home isolation

Patients with confirmed 2019-nCoV infection should remain under home isolation precautions until the risk of secondary transmission to others is thought to be low. The decision to discontinue home isolation precautions should be made on a case-by-case basis, in consultation with healthcare providers and state and local health departments. Current information on 2019-nCoV is limited; thus, home precautions are conservative and based on general recommendations for other coronaviruses, like Middle Eastern Respiratory Syndrome (MERS).”

All information cited from the CDC

From Floors To Ceilings, We Can Clean It All!

12/26/2019 (Permalink)

SERVPRO of Chillicothe/Cameron/Richmond is a known as a leader in the carpet cleaning industry. Did you know that in addition to carpets, we offer a wide range of other cleaning services? Some services we provide include: general cleanings which can include everything from cleaning walls and appliances, to customer content or duct work cleaning. This not only can improve your heating and cooling efficiency but improve the quality of air you and your family breathe. SERVPRO of Chillicothe/Cameron/Richmond also has the equipment and expertise to deodorize and get rid of pesky smells from smoke odor to pet odor and everything in between. We  offer post construction cleanings to get your home back in prime condition after remodeling or general construction. We utilize industry leading technology, equipment and training to provide you a level of clean that stands out from the rest. SERVPRO of Chillicothe/Cameron/Richmond is "Here To Help®!"

For Immediate Service in Chilicothe, Cameron, Richmond and surrounding areas.

4/10/2018 (Permalink)

SERVPRO of Chillicothe, Cameron, and Richmond provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in our area. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry 
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment

HAVE QUESTIONS? Call Us 24/7 - 660 -240-5105

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration